R-Planner Support

Welcome to the Support Page for R-Planner Application!

We’re here to assist you with any questions or issues you may have regarding our application designed to help dispatchers communicate with the drivers about local waste collection schedules, inform them about waste collection points, and provide a platform for reporting waste collections and offering feedback on waste collection-related problems. Below you’ll find some helpful information to get you started:

  1. Frequently Asked Questions (FAQs):

I am a sanitation operator. How do I download and install the R-Planner application? If you are a Customer you will receive access in the R-Planner Web Application once your subscription is Activated.

I am a sanitation operator. How do I create new users? – After logging in to the application to add a user and a role related to it, go to

I am a sanitation operator. How do I setup the collection routes? – To setup the collection routes go to

I am a sanitation operator. How do I setup the collection points? – To setup the collection points go to

I am a driver. How can I sign up for an account? – If you are a driver you can sign up for your account

I am a driver. How can I see my collection routes? – You can see your collection routes

I am a dispatcher. How can I create my account?

  1. Contact Us

If you have any additional questions, concerns, or suggestions, please feel free to reach out to our support team.

You can contact us via email at support@r-planner.com

We strive to provide prompt responses and will get back to you as soon as possible.

Remember, we’re here to ensure you have a seamless experience with our R-Planner application and make the most of its features. Our support team is dedicated to assisting you throughout your journey with us.

Thank you for choosing R-Planner as your preferred solution for optimizing waste collection routes. We appreciate your participation in making our cities cleaner and more sustainable. For more information please send us an email to support@r-planner.com

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